Why Choose Us
A History of Handling.
Insurance and Commercial Claims since 1985.
We Are Qualified.
DWS handles all types of Subrogation and Commercial Claims, including Tractor- trailers, Automobile Casualty, Freight, Self Insured, Employee Losses, and Deductibles + Contractor Receivables .
Knowledgeable In Procedures.
DWS specializes in Commercial Procedures, Aware of Insurance and Commercial Laws Nationwide, and Updated on Insurance changes as they occur.
Associate Members Of:
Women in Trucking - Truckload Carriers Association Since 2006 - Supporters of the image and scholarship funds. Arkansas Trucking Association and supporters of the PAC funds.
Beginning our operations in early 1985, we started with an attitude of providing the best service possible with the focus on cutting edge technology and the best people available in the industry. D.W. Story is not only one of the oldest companies of its kind but is recognized by many as a leader in the constant, changing world of Subrogation and Commercial Recovery.
In 1985 we began our direction of computer upgrades and were chosen as one of only two recovery companies to participate in a revolutionary pilot program for one of the largest Self-Insurers. This program was unique in that it began the idea of paperless versus paper subrogation and commercial processing. Many successful Insurers and Self-insurers are today enjoying all the efforts began back then which was largely due to the innovative spirit and ideas presented by the people at D. W. Story.
In the beginning of our organization we realized that people were the key to any success we would achieve and began an effort to surround our operation with qualified and well trained Motivated Licensed Insurance Adjusters/Commercial Collectors. Today we have several of our first employees still working with us.
Our employees enjoy not only the background of extensive Insurance and Commercial knowledge but also coupled with experience in the Commercial Collections environment. An issue that is comes in play is dealing with our 1,000 plus clients from various Insurance and Commercial backgrounds (Tractor-Trailer, Automobile, Self Insured, Freight, Employee Losses and Deductibles) is their constant review of multi-claim scenarios and daily confrontations with problem solving issues related to Insurance-Subrogation-Commercial-Collections.
Our Supervisors have an average of (25) years experience in the Subrogation and Commercial Collections Industry with our Collector-Adjusters averaging more than (10) years. We also continue to attract quality personnel not only due to the highest salaries in the Industry but the excellent work environment available.